Do I need a new website?


Sometimes, it’s hard to know whether you actually need a new website. It can be tempting to consider a brand new website project when you’re tired of looking at your current website, but it isn’t always necessary. More often than not, you can actually improve what you already have and still see some really great results.

This list should serve as a guide to help you reach a decision. If some members of your team are all for a new website but some are uncertain, spend some time discussing the following questions together before you start calling web design agencies.

I hope this guide is useful if you are trying to decide if you need a new website in 2020.

1. Is your website a good representation of your business?

2. Is there a major piece of functionality missing?

3. What is your website’s carbon footprint?

4. How well do you know your user journeys?

5. Do you know why your site isn’t converting leads?

6. Does your website meet accessibility standards?

7. How long has it been since your site was built?

8. Are your team happy with the current CMS?

9. What is your budget?

Summary :

It’s important to ask yourself above questions. For most organizations, a website will be one of your most important investments. Given that we spend more and more time online, many of your customers will have their first interaction with you online. It is crucial that you feel confident about how your website performs.

But at the same time, you shouldn’t feel pressured to redesign your website from scratch because of one or two hiccups.

There will come a time when your website needs a total refresh, but make sure that this comes at the right time. Your business, and your team, will thank you!

How long does your content last?


In a world that we live in where there are millions of messages, posts, visuals, videos and more that we are exposed to it’s definitely getting to be a more challenging task for the digitalmarketing.

It’s about this first impact that’s most important.

Below are some keypoints :

  • Be Original
  • Timing plays a role
  • Understand the relevance of long and short format
  • The power of video and visuals
  • Most people can understand
  • Having your own style
  • Most importantly don’t have a planned approach when you write and let it be just expressions
  • No content fits all platforms
  • At least try and get one platform to work for you well.


Projects work better with empathy

Empathy is one of the most important characteristics to develop as a project manager. The more in tune you are with the needs of your team and your client, and the more effort you put into understanding those needs, the greater chance the project has of being successful. But what does it mean to be empathic?

Rather than responding to problems with a silver lining in a bid to move the project forward on time, real empathy can require taking time to make changes, or simply a face-to-face chat to connect with someone who is struggling, letting them know that you understand.

Being empathic is not the least you can do – it is in fact, the most you can do. It requires a lot of effort, but can make all the difference when it comes to the outcome of your project.

For your clients

Being empathetic to your client’s needs is one of the first rules when it comes to great project management. This isn’t always as straightforward as it seems.

It is important to check in every once in a while and evaluate your relationship with your clients. Project management is a high pressure job. It can be easy to get caught up with deadlines and details and lose the connections you have with the people you are working with.

Feel their frustrations – don’t just acknowledge them

Every client is different, which means that understanding and addressing their unique frustrations is important. If a certain process doesn’t suit your client, don’t launch into an explanation of why your pre-meditated agenda works best. Sometimes, you might have to tweak your workflow or agenda to fit them.

Likewise, you should also communicate with your clients in a way that is comfortable for them. Start off by asking how the client prefers to be contacted. Do they prefer phone, email, Slack? Sending messages via a medium that they struggle to respond in can make them feel uncomfortable from the get-go.

Search for the reasons behind requests

Unexpected requests from a client can be frustrating at times, but you should never take the request at face value. Although it could seem as though that the idea was pulled from thin air, there is often a motivation behind it.

Bear in mind that there are pressures in the client’s workplace that you will never see or fully comprehend. Instead of making a quick judgement, try to get to the root of why they are making a certain request. Sometimes, it won’t mean changing anything about the project, but simply addressing a concern from the client’s team.

For your team

One of the most important aspects of project management is taking care of your internal team. You should be looking out for their best interests and should always remain approachable, should anyone want to discuss an issue with you.

Use empathy to create a fair working environment

Make sure that you understand and adapt projects around different ways of working. For example, maybe there is one person on your team who likes to work on just one or two projects at a time. Someone else on your team might find it difficult to speak with clients directly.

Be aware of these differences and step in as necessary. If you are flexible and empathic, you can create an optimum working environment for everyone on the team.

Don’t let the project become the problem

The way that you conduct projects will have an impact on the working environment your team experiences day to day.

When projects don’t go according to plan, try to refrain from using negative language – and I’m not referring to swearing here. Negative language can actually be a lot more subtle. Be cautious of sarcastic terms such as “our favourite project” creeping into everyday conversation. This can affect your team’s morale more than you may recognise.

You should be able to joke around as a team, especially when it comes to tough times, but as a project manager you need to keep track of the language your team uses on a daily basis. This will help to stop a negative mindset from developing.

After all, when the project becomes synonymous with “the problem”, your team won’t want to work on it anymore.

For your projects

I believe it is also important for project managers to have a sense of empathy for the project itself.

Can a project ever really go “to plan”?

No two projects are exactly alike. Although it is certainly possible (and advisable!) to take learnings from one project and apply them to others, you will never truly know what to expect until you get stuck in.

It can be hard when we are faced with challenges that we didn’t see coming. You can find yourself thinking that the project hasn’t gone to plan. But here’s the catch – you can never truly create a watertight plan for how a project will unfold.

It is the nature of our roles as project managers to develop a full understanding of the project – and this includes the bumps in the road that appear along the way.

Why are you working on the project in the first place?

Ask yourself why the project is important from the outset. This requires more work than simply understanding the client’s business and their customers. Take time to connect to why the project is important, what it achieves for the end users and how it will make a difference.

When challenging times come, remind yourself of the first project meeting and what you really set out to achieve. This should help to bring some clarity beyond the problem and provide context for your current struggles.

Rather than focusing on just getting the project done, remind yourself that you are working on something that will make a real difference to someone!

In summary, being empathic can be a key factor when it comes to developing closer relationships with your clients and your team. And when these relationships flourish, so will your projects.

As an exercise, try to create a list of action points that will help you to develop a more empathetic approach. This could include:

  • A weekly or fortnightly call with a client – scrap the agenda and instead focus on catching up and building rapport
  • An internal survey for your team, or a suggestion box for how to improve processes
  • Write a report for your team on how you dealt with something unexpected during a project, focussing on the positives and the learning experiences that came with it.


Redirecting Rejection


At one point in time, almost all of us have faced some sort of rejection.

Whether it was from a school, a company, family, friends, coworkers, or a promotion that you didn’t receive, rejection hurts. However, rejection has a way of teaching and redirecting us to things, people, places, and opportunities that are sometimes better than originally expected.

“Rejection is protection for something greater that is to come”

Rejections mean taking risks. Risks help us to understand more about who we are and where we want to go. More so, risks help us develop the skills to deal with the inevitable adversity life brings.

Find the lesson in the situation. Turn adversity into self-growth and self-exploration.

“You are so much stronger than you think”

According to MRI studies, emotional pain triggers the same pathways in the brain caused by physical pain. This may be why we personalize with the pain of rejection – amplifying and prolonging the sensation.

Rather than identifying with the rejection, or the pain, it can be beneficial to separate what happened to you from who you know that you are.

A helpful way of doing this is by talking to yourself like you would a friend. If your friend got rejected, would you tell them that they were unworthy or undeserving? Probably not. Then why do we talk to ourselves in that way?

Sometimes something good has to be subtracted from our lives before something better can take its place – Ann Spangler

It’s an amazing feeling when someone immediately gets who you are and what you have to offer. Why then do we spend time on those that don’t care, trying to convince them, when there’s someone else who is ready to receive us?

I take rejection as someone blowing a bugle in my ear to wake me up and get going, rather than retreat – Sylvester Stallone

Sometimes rejection is just one person’s opinion.

Get a second opinion.

It might have been bad timing – try again.

Or, try again in different ways.

Maybe it was due to lack of knowledge – do more research. Interpret the rejection as an opportunity to learn. Ask questions to uncover as much as you can behind the rejection.

A rejection is nothing more than a necessary step in the pursuit of success – Bo Bennett

Remember, the most successful people got rejected and failed before they succeeded.

Your time is next – trust the process.

Qualities that make a good team great


1. The team is a ‘tribe’

In his book, Tribes, Seth Godin argues:

“Tribes are about faith – about belief in an idea and in a community. And they are grounded in respect and admiration for the leader of the tribe and for the other members as well.”

The business world is leaning more and more towards this ‘tribe’ mentality. People now don’t just want a ‘job’, but to be part of something bigger, to do work that they really believe in, and to make a positive difference in the world.

2. A Culture of Caring

You know when you walk into the office and someone says “How was your weekend?” These guys actually want to know. And if it was a bit rubbish, they genuinely care and will offer something to help you feel better – a hug, a coffee, a way of reframing your experience, or just the feeling of being heard.

And because we all care, this helps to foster an environment where everyone is always ready to help each other out when needed, which brings me on to…

3. Shared responsibility

This shared responsibility means that we share learnings with each other in situations that may not have gone as we’d hoped, and ensures that we all feel a part of every success we have as a company, regardless of our personal contribution.

Great teams empower you to do great work